Linking 1,844 survey responses to 1.4 million operational trip records across two concurrently operating systems in Basel, POTEBS identifies what separates power users from dormant registrants — and challenges common assumptions about what drives intensive EBSS use.
Keywords e-bike sharing · usage intensity · multimodal mobility · revealed preference · Gaussian Mixture Model · multinomial logit · Basel
Rather than being mainly an expression of environmental ideology, intensive EBSS use seems to emerge where shared e-bikes solve concrete mobility problems better than available alternatives.
EBSS is widely discussed as a lever for sustainable urban mobility — yet a critical question remains open: which users ride intensively, and why?
EBSS users skew young, male, and highly educated. The top 22% of users account for 81% of trips, and roughly half of all registrants never return after sign-up — making system viability dependent on a small core of frequent riders.
Electric assistance lowers effort and extends cycling range. Shared e-bike trips are longer in distance yet shorter in duration than pedal-bike trips, with demand more resilient to adverse weather — positioning EBSS to compete with PT on longer urban trips.
Vehicle, maintenance, and rebalancing costs frequently exceed revenues, creating subsidy dependence. Users show strong price sensitivity; promotional free-ride periods generate short-lived demand spikes rather than sustained high-frequency use.
Dock-based systems suit predictable commute corridors; free-floating enables flexible point-to-point travel but introduces availability uncertainty. Evidence from Zurich suggests commuters prefer dock-based EBSS, while free-floating shows more dispersed spatial use — yet whether intensity predictors differ across designs remains unstudied.
Environmental attitudes are frequently cited as adoption motivators, yet a persistent gap between pro-environmental self-identity and actual travel behavior is well documented. Whether environmental concern or perceived usefulness drives intensive EBSS use is empirically unsettled.
No existing study provides clear empirical insight into which personal characteristics make someone more likely to use EBSS frequently — and how this interacts with system type. POTEBS directly addresses this gap by linking ~1.4 million operational trip records to individual survey data across both system types in Basel.
Three-stage pipeline — data integration, latent attitudinal measurement, predictive modeling — applied to the linked survey + operational dataset. The full methodology and survey instrument live on a dedicated page.
Behavioral and utilitarian factors consistently outperform attitudinal and demographic predictors of usage intensity (combined MNL: pseudo-R²=0.128, N=1,743).
The top 20% of users generate 80.3% of all trips. Three segments emerged: low-intensity (48%, ~one rental every five months), medium-intensity (39%), and power users (13%, riding every 2–3 days).
Users with stronger environmental self-identity were 32% less likely to be power users — directly contradicting Theory of Planned Behavior predictions. In Basel's sustainable transport context, green-minded users may already travel by foot, bike, or PT.
Revealed temperature variance raised power-user likelihood by 40%. Multimodal complementarity — integrating EBSS with PT as a reliable fallback — was the strongest attitudinal predictor.
Dock-based routine optimizers are urban commuters with exceptional weather resilience and habitual corridor use. Free-floating flexibility maximizers are younger multimodal travelers for whom seamless PT integration dominates. Neither archetype is distinguished by environmental ideology.
76% of users substitute PT at least sometimes and 51% substitute walking — versus only 34% who substitute car trips, and that figure is calculated only on the subsample of users who actually own or can access a car. Car substitution is markedly higher in the free-floating system (36% vs 22% for dock-based; V=0.20, p<0.001), reflecting its extension into more car-dependent suburban catchments. The headline implication: direct decarbonization is bounded — EBSS works as a public-transport overflow valve and last-mile bridge rather than a car replacement.
Private e-bike ownership significantly reduces shared system use (RRR=0.76, p<0.001). Users who report that EBSS motivated their purchase of a private e-bike suggest these systems function as an incubator — gradually graduating users from shared toward private micromobility. In Basel's transit-rich, low-motorization context, EBSS may partly undermine its own long-term demand by seeding private ownership.
Relative-risk ratios from the combined multinomial logit (high-intensity vs low-intensity, N=1,743). Dots are point estimates, horizontal bars are 95% confidence intervals where standard errors are reported in the manuscript. Behavioral predictors carry; attitudes do not — except in the wrong direction.
EBSS is a useful but bounded tool. Policy calibrated to this reality — investing in the conditions that sustain power users rather than chasing broad environmental appeal — will extract considerably more value.
Dock-based and free-floating systems serve complementary functions: dock-based anchors commuter demand; free-floating extends suburban coverage. The free-floating system achieved 2.5× more rentals per bike per day — different efficiency profiles that justify co-existence rather than competition.
Sustainability-focused marketing may actively misfire among the power-user segment. Communications should lead with concrete functional benefits — door-to-door speed, weather-independent commuting — rather than environmental framing.
Weather resilience is the strongest behavioral predictor of intensive use. Winter maintenance of cycling paths, covered parking at transit hubs, and real-time path condition information could meaningfully expand the power-user base.
Reliability concerns disproportionately suppressed potential power users. Fleet sizing, demand-responsive rebalancing, real-time availability, and short-term advance booking (e.g., 15-minute windows) could convert occasional riders into regulars.
Three integration priorities: fare integration (combined EBSS + PT subscriptions), information integration (EBSS availability in journey planners), and physical integration (stations at key transit hubs).
Direct decarbonization is limited — most substituted trips come from sustainable modes. Evaluation frameworks should reflect EBSS's broader role: multimodal glue, a PT overflow valve, and a confidence-builder for car-free lifestyles.
Several of these recommendations — particularly fare integration with public-transport subscriptions — are now being tested under real-world conditions in the Basel region. The U-Two field test, led by FHNW with HSLU, BVB, BLT and TNW, evaluates how shared bicycles and e-bikes can be integrated into the U-Abo and GA tariffs. POTEBS's evidence on multimodal complementarity as the strongest power-user predictor (RRR 1.64) provides direct empirical motivation for that experiment. Field test runs through 2026.
Basel is an ideal but demanding testbed: Switzerland's highest PT modal share, a strong cycling culture, and the lowest motorization rate among major Swiss cities mean sustainable travel is already the norm — making EBSS adoption harder to explain by necessity alone.
The map shows a commune-based representation of the active EBSS service areas. Municipalities can be displayed separately for Pick-e-Bike only, PubliBike Velospot only, and the overlap of both systems. PubliBike Velospot stations can be toggled on as an additional layer. Communes outlined in dashed gold are part of the Pick-e-Bike pilot expansion launching 01.06.2026 for six months (Lausen, Itingen, Sissach, Gelterkinden — one station each).
OSRM-routed Pick-e-Bike and PubliBike Velospot trips reveal the temporal rhythm behind the aggregate patterns: short inner-city hops, commuter pulses, and longer cross-suburban movements passing through the same street network.
Each point represents a 200 m grid cell. Colour intensity reflects trip count on a log scale, clamped at the 99th percentile to reveal spatial differentiation across the full distribution. Filter by time of day or provider to compare patterns between systems.
A Gini coefficient of 0.77 describes extreme inequality — comparable in magnitude to national income distributions in some of the world's most unequal economies, here applied to trip generation. The typical registered user contributes almost nothing to system activity; a tiny minority drives almost everything.
Each panel shows the cumulative share of trips (or cycling minutes) as a function of the cumulative share of users, for Pick-e-Bike, PubliBike Velospot, and the combined sample. The diagonal represents perfect equality. Hover over the curves for exact values.
The project is guided by an advisory board of practitioners and researchers from transport, mobility policy, and public finance.
| Organisation | Sector |
|---|---|
| WWZ, University of Basel | Research & Economics |
| Office of Mobility, Canton of Basel-Stadt | Cantonal Transport Policy |
| Basler Verkehrs-Betriebe (BVB) | Public Transport Operations |
| TNW Tarifverbund Nordwestschweiz | Regional Fare Integration |
| SBB Swiss Federal Railways | National Rail |
| Federal Roads Office (ASTRA) | Federal Infrastructure |
| Pro Velo beider Basel | Active Mobility Advocacy |